If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason.
The withdrawal period expires 14 days after the day you receive the goods.
However, this right does not apply to:
- Sealed cosmetic products once unsealed after delivery
- Personal care items opened for hygiene reasons
To exercise your right of withdrawal, contact:
Refunds will be processed within 14 days of receiving returned goods.